How to set up, pay, get aroundand use its services
Step-by-step guide to adding Visa, Mastercard and other cards.
What details you need, how to get verified and what to do if something goes wrong.
How to show and scan QR codes, where you can pay and what to do if it doesn’t work.
Metro, buses and city cards — how to use them and where to activate.
How to view payments, find receipts and download confirmations.
Whether you can link several cards, how to switch between them and which to make your main one.
How to get a refund, how long it takes and whom to contact.
How to turn on payment notifications, set the language and manage privacy.
Translation, food ordering, hotel bookings, tickets and much more in one app.
How to call DiDi, order food (Meituan, Ele.me) and pay in the app.
Where Alipay is accepted, whether there are discounts and what to watch out for.
Common causes, step-by-step fixes and where to get help.
How to protect your data, avoid scammers and set up extra protection.
Life hacks that make life in China easier and help you save.