How Panda works
Five steps from a question in chat to a closed order.
- 1
The request
You describe the task in chat — free, with nothing to commit to.
- 2
The match
A concierge clarifies the details and finds a vetted specialist.
- 3
Approval
You see the scope, the timeline and the price before you pay.
- 4
Delivery
PANDA handles the communication and keeps your order’s status current.
- 5
Afterwards
We stay in touch after the job and repeat the order whenever you ask.
One way in instead of a dozen contacts
You describe the task in the chat, in your own words, with no twenty-field form. A concierge checks the details and takes it on.
A question is always free. You pay only for the work, and only after you have seen the scope and the price.
Who does the work
Some tasks are handled by PANDA’s own concierges, others by vetted partners: interpreters, drivers, estate agents, guides, tradespeople.
Every partner goes through a document check and a trial order, and is rated after every job. The Trust Score is recalculated monthly.
How the price is worked out
Most services have tiers and clear factors that affect the cost. PANDA confirms the final figure before work starts.
Extra charges are possible only after you agree them in the chat. No surprises on the invoice afterwards.
Where there is no fixed price we work to an estimate and send it before starting.
What if something goes wrong
We’ll replace a specialist who wasn’t right. We’ll look into a dispute and refund or compensate you under the service rules.
The whole history of an order, the confirmations and what was agreed all stay in one place — your chat.
Your order is covered by Panda
- Payment and extras go through Panda.
- Support on call if something goes wrong.
- We will replace the contractor if that is needed.
- We look into disputes: a refund or compensation under the service rules.
- The whole order history and every confirmation in one place.