Reviews

Marina

Shanghai

Task: rent a flat in Pudong for a year

“We saw six places in two days, and PANDA bargained with the landlord in Chinese. They knocked ¥400 a month off and checked the lease.”

Dmitriy

Guangzhou

Task: an interpreter for supplier negotiations

“The interpreter arrived 20 minutes early and had gone through the terminology beforehand. We agreed deferred payment.”

Artem

Shenzhen

Task: an electronics business tour

“Four factories in three days, all arranged without me. I just showed up and talked business.”

Olga

Chengdu

Task: get my child to a doctor

“They booked the clinic, came along, interpreted the appointment and the prescription. On my own it would have taken a week.”

Sergey

Guangzhou

Task: move closer to school

“They found a place ten minutes from the school and got the full deposit back from the old flat.”

Ekaterina

Shenzhen

Task: rent an apartment remotely

“We viewed by video — the concierge went in my place and filmed everything I asked for. I moved into a flat that was already sorted.”

Nika

Shenzhen

Task: a place to stay for a two-week trip

“They found an apartment ten minutes from the office; I moved in the day I landed.”

Pavel

Beijing

Task: stay a month and look around

“They explained the house rules and how to pay for water. A small thing you can't do without.”

Marina

Shenzhen

Task: work out whether buying is possible at all

“One consultation made clear we couldn't buy yet. It saved us months.”

Viktor

Shanghai

Task: a deal without speaking the language

“The lawyer explained every clause in my language. I signed calmly.”

Kirill

Shenzhen

Task: a move from the fifth floor with no lift

“Nothing was broken, and it was the concierge who argued with the crew, not me.”

Darya

Beijing

Task: store belongings between apartments

“Our things sat in storage for a month and came back box for box, against the inventory.”

Dmitriy

Guangzhou

Task: meeting partners from Europe

“The driver spoke English and our partners got to the hotel without me being involved. That counts for a lot.”

Anastasiya

Shenzhen

Task: first arrival, nothing works

“They helped with a SIM and showed me how to hail a taxi. The next day I was getting around on my own.”

Igor

Shanghai

Task: drive a delegation for three days

“The minivan pulled up to the door on the minute. The guests never noticed the logistics.”

Yuliya

Chengdu

Task: drive a child to school and to clubs

“The same driver all month — my child got used to him and I stopped worrying.”

Nikolay

Shanghai

Task: rent a car for the weekend

“They showed me the contract hid an excess. I went to another rental firm.”

Elena

Chengdu

Task: get the deposit back

“The handover photos saved us — the complaint about the bumper was dropped in five minutes.”

Denis

Shanghai

Task: inspect a used car

“The history showed two hidden accidents. The seller hadn't mentioned them.”

Alina

Guangzhou

Task: register the car in my name

“They explained which documents my status required. It went through first time.”

Olga

Chengdu

Task: a paediatrician's appointment with a child

“They interpreted the appointment and the prescription, then explained the dosage again in chat. On my own it would have taken a week.”

Artem

Shenzhen

Task: three meetings at the fair in one day

“The interpreter kept the pace and reminded me himself what we had agreed at the previous stand.”

Marat

Guangzhou

Task: negotiating delivery dates

“The interpreter checked what the supplier meant by ‘soon’ — six weeks. That settled it.”

Olga

Shanghai

Task: meeting two factories in one day

“A summary of each meeting arrived in the chat that evening. Comparing them was easy.”

Kseniya

Beijing

Task: an insurance claim

“They interpreted the whole conversation and wrote down which papers were needed. No second trip.”

Timur

Guangzhou

Task: three institutions in one day

“In half a day we cleared what I'd been putting off for a month.”

Igor

Guangzhou

Task: a report for the insurer

“The medical report was translated so well the insurer didn't ask a single question.”

Mariya

Shanghai

Task: documents for a child's school

“My name was spelled the same way on every document. A small thing that used to get me turned away.”

Artem

Shenzhen

Task: an electronics business tour

“Four factories in three days, all arranged without me. I just showed up and talked business.”

Irina

Yiwu

Task: find a hardware supplier

“The resellers were filtered out before we flew. That saved the trip.”

Maksim

Guangzhou

Task: four meetings in one day

“The route was built so we made everything. On my own I'd have planned half as much.”

Natalya

Shenzhen

Task: reach the right person

“After a month of cold emails — one meeting within three days. That settled it.”

Roman

Shanghai

Task: onboarding a new supplier

“The assistant caught discrepancies in the specification before shipment.”

Svetlana

Yiwu

Task: run operations without flying out

“I stopped flying out monthly. Photo reports answer more than the trips did.”

Stanislav

Shanghai

Task: a trade-fair stand without being there

“The stand was built without me; I arrived to find it ready.”

Elena

Guangzhou

Task: a clear budget for the event

“An itemised quote — for the first time I understood what we were paying for.”

Vera

Shanghai

Task: make sense of the doctor's prescriptions

“For the first time I understood what I'd been prescribed and why.”

Igor

Guangzhou

Task: get a check-up

“A check-up in one day instead of three trips and three queues.”

Inna

Shenzhen

Task: get the internet connected

“They got the internet connected and explained the tariff. On my own it would have taken a week.”

Egor

Beijing

Task: clear the everyday errands in a month

“The task pack is the best thing there is when you live alone and work a lot.”

Liza

Beijing

Task: find the right colourist

“The stylist knew more about my hair than I managed to tell her.”

Maksim

Shenzhen

Task: a gym membership

“They went through the club's contract and removed the year-long auto-renewal.”

Kseniya

Guangzhou

Task: boarding a cat for two weeks

“Two weeks of boarding and photos every day. The first time I left without worrying.”

Artur

Beijing

Task: flying with a dog

“They gathered every certificate for flying with the dog; there were no questions at the desk.”

Alisa

Shanghai

Task: see the city in one day

“The guide took us where it was interesting, not where it photographs well. Huge difference.”

Petr

Chengdu

Task: a food walk

“The first time I ate street food without fear — and knew what it was.”

Timur

Beijing

Task: registration at the place of residence

“One visit instead of four. Simply because the papers were right.”

Svetlana

Shenzhen

Task: open a bank account

“The account opened first time — we'd been refused twice before.”

Mariya

Guangzhou

Task: find a nursery near home

“They found a nursery five minutes away and explained what we were signing.”

Roman

Shenzhen

Task: keep a child busy after school

“A month later my son was going to swimming and robotics.”

Darina

Nanjing

Task: file the documents before the deadline

“We filed a week before the deadline and everything was accepted first time.”

Vladimir

Shanghai

Task: choose between programmes

“They explained the difference between the programmes honestly, not like an agency.”

Irina

Shanghai

Task: a family shoot with children

“The shoot with the children felt like a walk, and the frames came out alive.”

Gleb

Shenzhen

Task: film a partner's factory

“They arranged the shoot with the factory — I never could have.”

Polina

Chengdu

Task: get into a place with no English menu

“We got into a place you can't be seated at without a call in Chinese.”

Ilya

Shanghai

Task: dinner without spicy food

“They warned them about spicy food — the first dinner with no surprises.”