Skip to content
PANDA CONCIERGEChina
PANDA CONCIERGEChina

Shanghai · Beijing · Guangzhou · Shenzhen · Chengdu · other cities

Someone meets you with a name sign and drives you where you need to go

The driver tracks the flight, waits if you're late and helps with luggage and a SIM. Paid in advance through Panda.

  • From ¥350
  • We track the flight
  • We wait if you are delayed
  • A child seat on request
photo: the arrivals hall, a driver with a name sign

What you get

You walk out of arrivals and someone is already waiting with your name on a sign.

The flight was delayed — the driver was still there, and no extra was charged.

You get to the right address without explaining the way in Chinese.

On the way you'll sort out a SIM and learn how to hail a taxi.

What is included and what is not

Included

  • Meeting you in arrivals with a name sign
  • Flight tracking and waiting up to 90 minutes if you're delayed
  • Help with the luggage
  • Transfer to the address
  • Help buying a SIM and hailing taxis in future

Not included

  • Paid parking and road tolls beyond the fare
  • Waiting beyond 90 minutes
  • Extra stops along the route
  • Carrying oversized luggage without notice

Anything not included is discussed in the chat before you order — no surprises on the invoice.

How it works

  1. 1

    You send the flight number, the address and how many passengers.

    today
  2. 2

    Panda confirms the car class and the final price, and you pay.

    within an hour
  3. 3

    We send the driver's name and phone, the car's plate and the meeting point.

    the day before
  4. 4

    The driver tracks the flight, meets you and drives you to the address.

    on the day of the flight

Price

A sedan, up to 3 people

from ¥350

One or two suitcases

Most often chosen

A minivan, up to 6 people

from ¥550

A family with children, or a lot of luggage

Premium with an English-speaking driver

from ¥900

Meeting partners and business trips

What the price depends on

  • Car class and number of passengers
  • Distance from the airport to the address
  • A night flight and rush hour
  • Extra stops and a child seat

Panda confirms the final price before work starts. Extras only after you agree to them in the chat.

Who does it

Chzhan min

Shanghai · CN / EN

Pudong and Hongqiao, a minivan, a child seat

Experience
11 years
Trips
420
Trust
97
Reply
fast

Lyu hay

Guangzhou · CN / RU (базовый)

Baiyun, night flights, a premium sedan

Experience
7 years
Trips
260
Trust
93
Reply
fast

How we vet contractors

  • Licence, insurance and the car's documents
  • A trial trip with a concierge
  • Reviews after every trip
  • Trust Score, recalculated monthly

A case study and reviews

The Kovalyov family

Shanghai · a flight from Moscow delayed by 2 hours

The task

Meeting two adults, a child and four suitcases in Pudong at night.

What Panda did

We sent a minivan with a child seat; the driver tracked the delay and waited in arrivals.

The outcome

We arrived at 01:40 and bought a SIM on the way. No charge for the waiting.

Turnaround
on the day of the flight
Cost
¥550
Contractor
Zhang Ming
Dmitriy

Dmitriy

Guangzhou

Task: meeting partners from Europe

“The driver spoke English and our partners got to the hotel without me being involved. That counts for a lot.”
Anastasiya

Anastasiya

Shenzhen

Task: first arrival, nothing works

“They helped with a SIM and showed me how to hail a taxi. The next day I was getting around on my own.”

Questions and objections

The driver stays in touch with the concierge: waiting beyond 90 minutes is charged separately and agreed with you in the chat before you get in.

The transfer is paid in advance through Panda, at a final price confirmed before the trip. Extras are only possible after you agree to them in the chat.

Tell the concierge and we'll change the driver. If that's impossible on the day of the flight, we refund under the service rules.

Yes — tell us in advance and we'll re-price and send it for approval. Unplanned stops the driver clears through the concierge.

We have regular drivers in Shanghai, Beijing, Guangzhou, Shenzhen and Chengdu. Elsewhere we find one for the task — ask and we'll check the timing.

Your order is covered by Panda

  • Payment and any extras go through Panda
  • We'll replace the driver if needed
  • Support on call on the day of the flight
  • A refund or compensation under the service rules

Often taken together

Tell us what you need and Panda will put the order together

Asking is free; we answer from 08:00 to 24:00 Beijing time.

from ¥350/ trip · reply in ~7 min