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PANDA CONCIERGEChina
PANDA CONCIERGEChina

Shanghai · Guangzhou · Shenzhen · Yiwu · Нинбо · other cities

Your person in the city for the whole project

A Chinese-speaking assistant runs your operations on the ground: overseeing the supplier, accepting samples, meetings, calls and reports into the chat.

  • From ¥5 000
  • Reply in ~7 minutes
  • Start within 3–5 days
  • One person for the project
photo: an assistant inspecting samples at a warehouse

What you get

The project has someone on the ground, so you don't fly out for every question.

The supplier knows the shipment is being watched, and behaves differently.

You get regular reports with photos, not “all fine” in a chat.

What is included and what is not

Included

  • Matching an assistant to the industry and the city
  • Daily contact with suppliers and contractors
  • Factory visits and accepting samples
  • Photo reports and a written record of what was agreed
  • Attending meetings for you, or alongside you

Not included

  • Quality inspection to standards, and laboratory tests
  • Legal representation and signing on your behalf
  • Paying suppliers on your behalf
  • Freight and customs clearance

Anything not included is discussed in the chat before you order — no surprises on the invoice.

How it works

  1. 1

    You describe the project, the city and the month's workload.

    today
  2. 2

    We match an assistant and agree how reporting works.

    3–5 days
  3. 3

    The assistant reaches the suppliers and takes on the tasks.

    from the first week
  4. 4

    Regular reports and a review of the month.

    weekly

Price

Part time

from ¥5 000 / month

Up to 10 hours a week

Most often chosen

Full time

from ¥12 000 / month

Your person on the ground five days a week

An assistant for a specific project

Priced per task

Shipment, launch, trade fair

What the price depends on

  • Workload: hours per week
  • Industry and the experience required
  • City and travel between sites
  • English in addition to Chinese
  • Project length

Panda confirms the final price before work starts. Extras only after you agree to them in the chat.

Who does it

Lan syao

Shanghai · CN / EN / RU (базовый)

Day-to-day operations, working with suppliers, reporting

Experience
8 years
Projects
23
Trust
94
Reply
fast

Li vey

Guangzhou · RU / CN / EN

Electronics and packaging, accepting samples

Experience
7 years
Projects
18
Trust
92
Reply
fast

How we vet contractors

  • Experience on the buyer's side
  • Documents and proof of identity
  • A trial month with a concierge
  • Trust Score, recalculated monthly

A case study and reviews

Severny Sklad, a company

Guangzhou · buying a seasonal batch

The task

Overseeing three factories on a seasonal batch, with flying out monthly impossible.

What Panda did

We assigned a part-time assistant: weekly visits, sample inspection, photo reports and a call whenever a deadline slipped.

The outcome

The batch shipped on time, and the defects were caught on samples, not in a Moscow warehouse.

Turnaround
3 months
Cost
¥5 000 / month
Contractor
Li Wei
Roman

Roman

Shanghai

Task: onboarding a new supplier

“The assistant caught discrepancies in the specification before shipment.”
Svetlana

Svetlana

Yiwu

Task: run operations without flying out

“I stopped flying out monthly. Photo reports answer more than the trips did.”

Questions and objections

An interpreter works at the meeting. An assistant runs the work between meetings: calls, trips, checks, reminders and reports. That's operations, not language.

Monthly through Panda, the first payment after the format is agreed and you've met the assistant.

The first month is a trial: if it doesn't work out, we swap the person at no extra matching fee.

Shanghai, Guangzhou, Shenzhen, Yiwu and Ningbo are the main ones. Elsewhere we match to the project — just ask.

Your order is covered by Panda

  • Payment and extras go through Panda
  • We will replace the contractor if needed
  • Support on call on the day of the order
  • A refund or compensation under the service rules

Often taken together

Tell us what you need and Panda will put the order together

Asking is free; we answer from 08:00 to 24:00 Beijing time.

from ¥5 000reply in ~7 min