Shanghai · Beijing · Guangzhou · Shenzhen · Chengdu · other cities
We'll book it, go with you and interpret the appointment
We'll find the clinic and the doctor, book a time that suits you, come with you and interpret it all: symptoms, diagnosis, instructions and the prescription.
- From ¥800
- Reply in ~7 minutes
- Often an appointment for tomorrow
- Medical translation
What you get
You see the right doctor, not the first one free in the schedule.
You understand the diagnosis and the prescriptions — interpreted at the appointment and written in the chat.
The reports and prescriptions stay with you, written in your language.
What is included and what is not
Included
- Matching a clinic and a doctor to the situation
- Booking and confirming the time
- Support and interpreting at the appointment
- Help at the pharmacy and a summary of the prescriptions in the chat
Not included
- The cost of the appointment, tests and medication
- Medical opinions and recommendations from Panda
- Handling the insurance claim for you
- Notarised translation of medical documents
Anything not included is discussed in the chat before you order — no surprises on the invoice.
How it works
- 1
You describe the complaint or the task: a check-up, teeth, a child, tests.
today - 2
We offer 2–3 clinics with consultation prices and the earliest slots.
within an hour - 3
We book it and pass your history to the person coming along.
the day before - 4
The appointment with interpreting, then the pharmacy and a summary in the chat.
on the day of the appointment
Price
Booking only
from ¥300
You go yourself; we find the place and book it
An appointment with someone alongside
from ¥800
Up to 3 hours, interpreting and the pharmacy
A check-up or surgery
from ¥1 600
A full day, several offices
What the price depends on
- Visit length
- A narrow field and its terminology
- How urgent the booking is
- Travel to another district or city
- Whether the person alongside needs medical experience
Panda confirms the final price before work starts. Extras only after you agree to them in the chat.
Who does it
Elena
Shanghai · RU / CN
Medical interpreting, paediatrics, dentistry
- Experience
- 6 years
- Orders
- 154
- Trust
- 97
- Reply
- fast
Sun mey
Beijing · CN / RU / EN
Check-ups, hospitals, insurance claims
- Experience
- 9 years
- Orders
- 188
- Trust
- 95
- Reply
- fast
How we vet contractors
Documents and medical interpreting experience, a trial order, reviews, a rating after every visit.
A case study and reviews
Olga
Chengdu · a paediatrician for a child
The task
The child had a persistent fever; we needed a paediatrician and clear instructions.
What Panda did
We booked a morning slot in the international department; the companion interpreted the appointment, explained the treatment plan and helped at the pharmacy.
The outcome
The prescriptions in the chat in your language, a follow-up in 3 days.
- Turnaround
- 1 day
- Cost
- ¥900
- Contractor
- Elena
Vera
Shanghai
Task: make sense of the doctor's prescriptions
“For the first time I understood what I'd been prescribed and why.”
Igor
Guangzhou
Task: get a check-up
“A check-up in one day instead of three trips and three queues.”
Questions and objections
We'll replace them at no extra cost. For sensitive situations you can ask in advance for a companion of a particular gender.
Panda's work is paid through the service. The appointment, tests and medication you pay at the clinic directly — we tell you the cost before the visit.
The first three hours are in the rate. Beyond that we charge by the hour and agree it in the chat — nobody stays on without your “yes”.
We have regular companions in Shanghai, Beijing, Guangzhou, Shenzhen and Chengdu. Elsewhere we find someone for the task — ask and we'll check the timing.
Your order is covered by Panda
- Payment and extras go through Panda
- We will replace the contractor if needed
- Support on call on the day of the order
- A refund or compensation under the service rules
Often taken together
Tell us what you need and Panda will put the order together
Asking is free; we answer from 08:00 to 24:00 Beijing time.