Shanghai · Beijing · Guangzhou · Shenzhen · Chengdu · other cities
We'll handle the errands while you work
A handyman, cleaning, deliveries, internet, calling out a service, shopping, waiting in for a courier — one message in the chat, with a photo report.
- From ¥300
- Reply in ~7 minutes
- Often the same day
- A photo report for every task
What you get
The task is done without you — you get a photo of the result.
The concierge talks to the specialist and the service centre; you don't explain in Chinese.
The specialist's price is named before the visit, not after.
What is included and what is not
Included
- Finding the contractor and agreeing the price
- Coordinating the visit and speaking Chinese for you
- A Panda person present if you're not at home
- A photo report and a check of the result
Not included
- The specialist's work, materials and parts
- The cost of purchases and delivery
- Major works and remodelling
- A permanent housekeeper or nanny on a regular basis
Anything not included is discussed in the chat before you order — no surprises on the invoice.
How it works
- 1
You write the task in the chat, with a photo if needed.
now - 2
We name a price and the earliest visit time.
within an hour - 3
The contractor arrives; the concierge stays on call.
the same day - 4
A photo report in the chat, payment through Panda.
after work
Price
One task
from ¥300
Calling a specialist, taking a delivery
A pack of 5 tasks
from ¥1 200
Used up over the month
Everyday support for a month
from ¥3 500
Unlimited tasks, your own concierge
What the price depends on
- How complex the task is
- Whether a Panda person needs to be there
- Urgency and evening hours
- District
- Number of tasks in the package
Panda confirms the final price before work starts. Extras only after you agree to them in the chat.
Who does it
Lyu bo
Shanghai · CN
Handymen, plumbing, appliances, internet
- Experience
- 5 years with Panda
- Tasks
- 318
- Trust
- 92
- Reply
- fast
Natalya
Guangzhou · RU / CN
Errands, shopping, waiting in for services at home
- Experience
- 4 years
- Tasks
- 204
- Trust
- 95
- Reply
- fast
How we vet contractors
Documents, a trial order, reviews and a rating after every task.
A case study and reviews
Dmitry
Shanghai · a leaking air conditioner
The task
The air conditioner leaked while I was away; only my wife was home, with no Chinese.
What Panda did
We found a repairman for that evening, agreed the price in advance, and our person let him in and watched the work.
The outcome
Fixed the same day. Panda's fee ¥300, the technician ¥260 — both named before the visit.
- Turnaround
- the same day
- Cost
- ¥300
- Contractor
- Liu Bo
Inna
Shenzhen
Task: get the internet connected
“They got the internet connected and explained the tariff. On my own it would have taken a week.”
Egor
Beijing
Task: clear the everyday errands in a month
“The task pack is the best thing there is when you live alone and work a lot.”
Questions and objections
Tell the concierge and we'll send the specialist back or find another. Panda's fee is not charged twice.
Panda's work is paid through the service. The specialist's work and any purchases you pay for — we name the amount before the visit, with no surprises after.
Yes, that's a separate option: our concierge meets the specialist, stays there throughout and sends a photo report. The keys change hands on your terms.
We have regular contractors in Shanghai, Beijing, Guangzhou, Shenzhen and Chengdu. Elsewhere we find someone for the task — ask and we'll check the timing.
Your order is covered by Panda
- Payment and extras go through Panda
- We will replace the contractor if needed
- Support on call on the day of the order
- A refund or compensation under the service rules
Often taken together
Tell us what you need and Panda will put the order together
Asking is free; we answer from 08:00 to 24:00 Beijing time.